Terms and Conditions

1. Business identity

Identity First Marketing

Hovenierstraat 32, 4813 GL Breda

paul@identityfirstmedia.com

2. Applicability

These terms and conditions apply to every offer and to every distance contract between the business and the consumer.

Before the distance contract is concluded, these general terms and conditions are made available to the consumer.

3. The offer

All offers are without obligation unless stated otherwise.

The offer contains a complete and accurate description of the products and/or services offered. Obvious mistakes or errors in the offer are not binding.

4. Prices and payment

Payments are processed through Stripe. The business is not responsible for errors by the payment provider.

4. Delivery of digital content

Digital content (such as online courses) is made available immediately after payment through the platform.

The business guarantees that the digital content meets the agreement and the specifications stated in the offer.

6. Right of withdrawal

The consumer has the right to withdraw from the contract within 14 days without giving any reason.

Exception: for digital content where the consumer has expressly agreed to immediate delivery and waived the right of withdrawal, this right lapses.

See our withdrawal page for the complete withdrawal form.

7. Intellectual property

All content on this website, including AI-generated texts, is the property of the business or used with permission.

Nothing from this website may be reproduced without prior written permission.

8. Liability

The business is not liable for damages resulting from inaccuracies or incompleteness of the information provided.

The liability of the business is limited to the amount covered by insurance, or the amount of the agreement.

9. Privacy

We process personal data in accordance with our privacy policy. See our privacy page for more information.

10. Complaints and disputes

Complaints can be submitted via paul@identityfirstmedia.com.

The European Commission provides a platform for online dispute resolution: https://ec.europa.eu/consumers/odr/

These terms are governed by the laws of the Netherlands.

11. Changes

The business reserves the right to modify these terms. The most current version is always available on this page.